EPFO has launched a new centralised portal replacing the old platform. Does the government actually make digital public services easier with each redesign — or just more confusing?
45 votesposted 3 months ago
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#1Easier — each iteration is a genuine improvement—??%
#2More confusing — too many portals, too little UX sense—??%
#3Mixed bag — better backend, worse frontend—??%
#4I've never been able to use EPFO online smoothly—??%